There’s actually psychological research out there on this. I just read an article specifically on how emoticons can change the reader’s interpretation of an electronic message. I think this research applies to your situation because participants in the study responded to these messages as if they came from a stranger.
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The researchers showed participants the following electronic message stimuli and asked them to respond to how emotionally positive/negative/ambiguous they thought they were:
– That econ class you asked me about, it’s a joy. I wish all my classes were just like it. :-)
– That econ class you asked me about, it’s a joy. I wish all my classes were just like it. :-(
– That econ class you asked me about, it’s a joy. I wish all my classes were just like it. ;-)
– That econ class you asked me about, it’s a joy. I wish all my classes were just like it.
– That econ class you asked me about, it’s hell. I never want another class like it. :-)
– That econ class you asked me about, it’s hell. I never want another class like it. :-(
– That econ class you asked me about, it’s hell. I never want another class like it. ;-)
– That econ class you asked me about, it’s hell. I never want another class like it.
These are the hypotheses they confirmed:
– Hypothesis 1: Alterations in the valence of verbal messages account for greater variance in the interpretation of messages than do emoticons…in other words, emoticons come second to the emotional tone created by the actual words of the message
– Hypothesis 2a: A smile emoticon, coupled with a positive verbal message, conveys greater positivity than a positive verbal message alone.
– Hypothesis 3a: A smile emoticon, coupled with a negative verbal message, is more ambiguous than a negative “pure message” (a negative verbal message alone or with a frown emoticon) or a positive “pure message” (a positive verbal message alone or with a smile emoticon).
– Hypothesis 4b: A frown emoticon, coupled with a positive verbal message, conveys less positivity than a positive “pure message” and less negativity than a negative “pure message.”
– Hypothesis 6b: A frown emoticon, coupled with a positive verbal message, conveys as much negativity as a negative “pure message” and more negativity than a positive “pure message.”
Source: Walther, J. B., & D’Addario, K. P. (2001). The impacts of emoticons on message interpretation in computer-mediated communication. Social Science Computer Review, 19, 324–347. doi: 10.1177/089443930101900307
…In short, the emotional tone (humorous or otherwise) set by the actual words in the message matter the most, above and beyond any emoticons. However, strangely, a frown emoticon can cause a happy message to be seen as MORE negative than a negative message alone or even a negative message with a frown emoticon. Weird!
Soooo…I guess my question is, did they use an emoticon?