General Question

lilikoi's avatar

What would you do with this mystery package?

Asked by lilikoi (10110points) March 29th, 2010

I ordered something online, and it arrived today. When I opened the package, there was another package inside it.

It contained a SF 49ers autographed football card of Cody Pickett. I flipped the envelope, stumped, and found a USPS label attached to the other side. I believe it was included in my shipment by accident. The tracking number has already been entered into USPS’ database.

Would you report this to the retailer, just send it on its way, or keep it? (I’m gonna just send it…)

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14 Answers

heydrew's avatar

had a somewhat similar situation happen to me about a year ago. I ordered a pair of shoes online and when the box arrived, inside along with the shoes was a high end bluetooth headset—sealed in the box and everything. I called the shipper and they could not figure that out—so they just said keep it. Point is, do the right thing and start with the shipper.

XOIIO's avatar

I would call it in, but I doubt they will do anything for something so cheap.

lilikoi's avatar

@heydrew That’s so weird! I had ordered shoes, too! The company that sold and shipped the shoes is different from the individual named on the return label of the mystery package, though…

WestRiverrat's avatar

Take it to the post office, or call the shipper.

davidbetterman's avatar

Whose name is on the address label?

DarkScribe's avatar

Years ago I ordered an SWR meter that had exactly the same model code as a very expensive piece of Grundig test equipment. I notified the company and they “demanded” that I send it back. I refused, told them if they wanted it, they could come and get it or arrange for a courier to pick it up. I still have it.

WestRiverrat's avatar

@DarkScribe If they had asked instead of demanded, would you have sent it back?

jaytkay's avatar

If the USPS label looks ready-to-go I would drop it in the mail. Otherwise I would email the retailer.

DarkScribe's avatar

@WestRiverrat If they had asked instead of demanded, would you have sent it back?

Not unless they – politely – offered to reimburse costs. It was their error, they needed to correct it, at no cost to a client. I would however have happily dropped it off the next time I was in their area – about a month away. As it was I happily had many years use from it. ;)

cheebdragon's avatar

Keep it, or if you don’t want it, just think of it as a future gift for someone you know…..

mrrich724's avatar

I vote for keep. The company wants to be irresponsible, they will pay the cost. The consumer will get a replacement.

Jeruba's avatar

Sending it on or returning it is the ethical thing to do. Mistakes happen. I think we all need the benefit of someone else’s kindness from time to time.

I would also notify the shipper.

mrrich724's avatar

LOL, I feel like we are the “good” and the “bad,” perched on opposing shoulders.

Jeruba's avatar

@mrrich724, you mean like this? I have a lot of past naughtiness to redeem myself for, so I guess whispering virtuous prompts in @lilikoi‘s ear must be part of my penance.

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