MP3 is no longer recognized by my computer?
Asked by
ShanEnri (
4429
)
April 12th, 2010
I have a Philips “Go Gear” MP3. I’ve had it for about a year, give or take. I have never had a problem with it, but about a week ago I plugged into the pc to add some songs and Windows Media wouldn’t recognize it. It charges by pc power and I have no problem charging it. It’s 8 GB and I still have plenty of room. Any clues as to why this happened are helpful! I’m fresh out of ideas. And yes I’ve been to the Philips website and their tools did nothing. I’m running Windows Vista and I’m pretty sure that has something to do with it! Just not sure what!
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7 Answers
Try opening any folder & click Tools, then click Folder Options…, then click the File Types tab, which brings up the registered file types. Scroll down to MP3 and see what application is associated. Hope that helps.
@gasman OP means that the computer doesn’t respond to the player, not that the extension “mp3” is faultily assigned.
This could be as simple as replacing the USB cable. Unfortunately, it could also mean that your player is dead.
If the computer can see it, it should appear as a detachable drive. Open your control panel and select the System applet, then open Device Manager. Under USB controllers, see if you have a problem device. You may not have a good driver for it. I would also try it on another computer to see if it has the same problem.
Or it could just be that the filesystem is corrupted, which sucks (because repairing it might involve removing all files on it – though you may be able to rescue them using the tool “photorec”), but isn’t half as terrible as a broken player (which I don’t suppose is the case) :)
So hard to explain clearly, but @dpworkin My MP3 charges through the USB and it charges up fine! So it’s not the USB connection!
@IchtheosaurusRex It shows up in the Drivers as working fine! It says something to the effect of “this device is working properly”. No other computers in the house, but I’ll try a friend, thanks for that!
@Vincentt yeah the player itself is working fine! I have reformatted it and removed everything on the device, still nothing. Thanks guys for your responses, I really think it’s a Vista problem!
@ShanEnri , do you see it in the list of attached drives when you open Computer? If you do, try this:
1) Open a command box (CMD.EXE).
2) Enter the command CHKDSK X: /R
I am using X: as the drive letter associated with your device. I have had enormous success using CHKDSK to fix storage problems.
Sorry it took so long, but I did it and it says there is nothing wrong! But thanks for that, I will probably use it more in the future!
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