Have you worked in call centre/ telecommunications and now have problems with your hearing?

I worked at a call center while I was in highschool, and I can relate to the headache after leaving work…. but fortunately I never had trouble with my ears or hearing that seemed related to my job.

I’ve worked in a call centre for 7 years and to my knowledge it’s not caused me any hearing problems.

When is the last time you had your hearing tested? It is possible that there is hearing loss in the better ear, too.

I suspect you have the telephone volume elevated to compensate for hearing only in one ear, and needing to drown out the ambient noise. That is what is causing noise-induced hearing loss in people who wear ear-buds for listening to music.

The best person to ask is an Audiologist—get a baseline hearing test and then discuss options for your phone system. I would recommend getting a custom-molded ear piece that will physically block the ambient sounds, so that you can hear the caller at more reasonable levels.